2 Umpqua Community Health Center clinics receive Tier 5 distinction

Umpqua Community Health Center (File/SBG)

ROSEBURG, Ore. – The Oregon Health Authority recently designated Umpqua Community Health Center’s Roseburg and Myrtle Creek clinic locations as Tier 5 Patient-centered Primary Care Homes, a designation that, according to OHA, reflects the extent to which a primary care provider has demonstrated excellence in delivering high-quality, person- and family-centered care, UCHC said Tuesday.

According to UCHC, Tier 5 recognition is the highest PCPCH designation OHA bestows and represents exemplary clinics that have implemented advanced transformative processes into their workflow using the PCPCH model framework and recommended best practices, which involve offering accessible, accountable, comprehensive, continuous, coordinated, patient- and family-centered care.

UCHC is the only Douglas County health organization to receive the Tier 5 rating, the organization said. The health center’s Glide and Sutherlin clinic locations are recognized at the Tier 4 level.

“Umpqua Community Health Center has been and always will be committed to providing high-quality, compassionate health care to the people of Douglas County,” said KC Bolton, CEO of UCHC. “These designations serve as a testament to the hard work and dedication of our entire staff to deliver on that commitment, and we will continue to identify ways to make improvements that result in better patient experiences and outcomes.”

The health center provides a comprehensive suite of healthcare services to nearly 14,000 insured and uninsured Douglas County children and adults, averaging more than 45,000 patient visits annually, the organization said.

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